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Consumers can decide how much high-speed data they want and choose a plan that provides more or less data, depending on their needs. Both the new and the existing customer receive $50.Īll Simple Connect Plans for smartphones come with unlimited talk and text. Cellular customers can earn up to $550 when they refer individuals who sign up for a U.S. Cellular’s Simple Connect Prepaid Plans come with several features, including three-way calling, call waiting and voicemail. Cellular customers can make unlimited calls and send unlimited texts to individuals in Canada and Mexico for a single additional fee each month.Īll of U.S. The company offers traditional plans and no-contract, unlimited prepaid plans, called Simple Connect Plans, for basic phones and smartphones. It was founded in 1983 and is headquartered in Chicago. Cellular is one of the largest wireless carriers in the United States. Also another thing when I mentioned that it seemed like someone within their company was allowing this sort of hacking on devices of mine and other people's devices as well they hung up on me which I thought was pretty funny because that told me everything I needed to know. Was not even able to use my internet half the time and would call and let them know yet they still made me pay monthly even though I was having to hotspot off my AT&T phone because of their crappy routers and crappy internet. This company is atrocious and allows people to hack your devices and does not care if you are tied up in a contract or not. What's funny is they were my ISP and I had a signed contract so how is that? Also gave them the IP address of a person that kept hacking my device and they would not even look into it and did not even care. Us cellular stated they could not see anything on their end yet. And keep in mind this data was suppose to last me a month but It didn't even last me a week!! Whoever had been hacking my router had used all of my data up. I received my brand new router and within the first week of having it someone had already hacked my router and used all of my data up. So I am trying to post this and it will not take the US Cellular company in the box I may have wasted my time again. I need a phone so now what? When I tell people my Phone company is US Cellular they disapprove with their experience or tell me a story of someone else's experience.
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I have dealt with this disrespect, constant data usage slow down, now I am here with a phone that is pure junk. I just want out of this contract but they hang up on me or I guess the phone does. I have chatted, called, chatted, called, they talk try to Please me with a new 700.00 800.00 phone. About 5:50pm the phone had some 4 square button I could use junk. I went in and spent over 1 hour there to be told, "We will be closing at 6pm." I said I was staying till I could at least make phone calls. I mean just went crazy and I could not use it. I gave her my Gmail address and she sent the benefit release paperwork, I opened it so my daughter could help me print it and my phone then was absolutely frying. The lady that was nice Denise was her name said she would send me a email with paperwork to release my ACP program from Q Link and apply it then to US Cellular. The lady was real nice but I had applied to an ACP program through Q Link and was sent a phone that did not work and then gave up on them.
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I dealt with it and then I received an email from US Cellular saying I may qualify for the ACP program so I called. I applied for the ACP about August of 2021 and they did not accept it. I have struggled to pay the bill that was supposed to be about 100.00 (not). So for a over a year I have just had to deal with it. They connected me to Samsung and that was a nightmare, I could not understand the fella. I could not use it and I had no way to get to the US Cellular store on Lossy Blvd in La Crosse Wis.
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I finally had to borrow a friend's phone couple of months later because my phone was block. (I can't afford the one I am calling about.) Talking to tech support you have to have another phone. I spent time on the phone, I went in and was treated rude like it was my fault not the phones. I had problems sending messages, I would lose my contacts. Not!! My concerns when I was in were money, reception, and tech support because I am not tech smart. I left without my phone number but it would be up and running real soon. I spent a couple of hours there filling out paperwork and being lied to. I asked around and none of the neighbors had good cell service here so I went to US Cellular and was told I could get reception and internet. I live in an area that my old cell phone company did not work. Original: I became a US Cellular customer on May 26th 2021.
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